SPARTAN TICKET OFFICE STUDENT EVENT WORKER
The Michigan State University Athletic Ticket Office is seeking current Michigan State University students who are self-starters, punctual, able to take direction, and interested in gaining experience in the sports and entertainment industry.
Responsibilities
- Become familiar with Paciolan ticketing software to assist with ticket sales, resolve ticketing issues, and respond to customer inquiries regarding tickets and donations.
- Assist with ticket-related functions for home Football, Men’s and Women’s Basketball, Hockey, Volleyball, and Olympic sport events, including ticket sales, will call, player and recruit guest lists, VIP ticket distribution, and other duties as assigned.
- Consistently conduct business in a professional manner, including appropriate dress and professional verbal and written communication when interacting with donors, alumni, students, and other guests.
- Become familiar with the day-to-day operations of a Division I athletic ticket office, donor-based priority seating, NCAA and Big Ten Conference regulations, and general accounting principles associated with collegiate athletics.
- Become familiar with point-of-sale systems to assist with ticket order entry on game days.
- Utilize effective time-management skills to complete assignments and meet deadlines ahead of busy sales periods and game days.
- Perform other duties as assigned.
Qualifications
- Currently enrolled full-time Michigan State University student
- Availability to work on select game days for home Men’s and Women’s Soccer, Volleyball, Baseball, Softball, Wrestling, Gymnastics, Hockey, Men’s & Women’s Basketball, and Football
- Must be available to work events on select evenings and weekends
- Strong customer service, communication and organizational skills
- Ability to work in a quick-paced environment
- Detail-oriented individual with strong organizational skills and ability to multi-task
- Must be able to work independently and in a team environment
- Previous work experience in a sales department or other service industry is preferred
Compensation: $13.73 per hour. Applications accepted until filled.
MSU is committed to achieving excellence through cultural diversity. The university actively encourages application and/or nominations of women, persons of color, veterans and persons with disabilities. MSU is an affirmative action, equal-opportunity institution.
Please email resume, cover letter, and three references with phone numbers to tickets@msu.edu
GO GREEN!
