Spartan Experience Record (SER) Ambassador

The Spartan Experience Record team is looking to fill the Ambassador role for the 2026-2027 academic year, with an anticipated start date of January 19th, 2027.

The focus of the Spartan Experience Record (SER) Ambassador team will be to serve as outreach representatives for the platform and record at Michigan State University (MSU). Ambassadors will facilitate peer trainings, table at events, work with clubs/organizations, and present to groups. Ambassadors will be able to develop skillsets such as presentation skills, public speaking, networking, interpersonal communication, implementing new technology, and teamwork, while also being able to impact not only their own MSU experience but the engagement of the MSU undergraduate student population to capture their own experiences.

All Ambassadors will have the following shared responsibilities and expectations:

• Communicate with peers, regarding the SER, through email, in-person and virtual meetings, tabling, and presentations.
• Facilitate SER information sessions and presentations with MSU students and staff.
• Serve as a point person for at least one SER informational session per week.
• Engage in personal and professional networks to connect peers to the SER.
• Attend meetings related to the program, such as staff meetings and supervisor one-on-one meetings.
• Lead events and associated operations.
• Assist in coverage of the front desk for the Academic Initiatives office.
• Be able to attend and represent the SER at campus events, such as Sparticipation and Spartan Remix.
• Works effectively as a team member, embracing and fostering the SER mission.
• Perform other tasks assigned.

Required Qualifications:

• Enrolled as a student at Michigan State University (during academic year) in an undergraduate program
• Experience living and being involved on MSU campus
• Demonstrated commitment to outstanding customer service
• Great communication skills (written and verbal)
• Positive and respectful, especially when working with a diverse population
• Able to work in-person shifts at the STEM Teaching and Learning building and, occasionally, other locations on the MSU campus for events

Priority consideration will be given to applications submitted by November 9th Applications will remain open through November 13th.

For more information about the Spartan Experience Record, visit us at ser.msu.edu. In fact, it is appreciated if you visit the ser.msu.edu website before interviewing, so you have an understanding of office goals, which would be applicable in this role. The SER team is happy to address questions about the office and role during interviews or by email in advance.